Refund policy

At Urban Circuit Tech, customer satisfaction is our priority. We strive to ensure that every product you purchase meets your expectations. If you are not completely satisfied with your order, our return and refund policy is designed to make the process simple and transparent.

Customers may request a return within 30 days of receiving the product. To be eligible for a return, the item must be unused, in its original condition, and returned with all original packaging and accessories. Products that are damaged due to misuse, improper handling, or normal wear may not qualify for a refund.

Once your return request is approved, you will receive instructions on how to send the item back. After the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a few business days.

Please note that shipping costs are non-refundable, unless the return is due to a defective or incorrect item. In such cases, Urban Circuit Tech will cover the return shipping.

If you receive a damaged or faulty product, please contact us immediately with your order details and photos of the issue. For return inquiries or assistance, please email support@urbancircuittech.shop and our support team will be happy to help.